Refund Policy

Adora Floral values your satisfaction and strives to ensure a delightful experience with every purchase.

This policy outlines the circumstances under which we offer refunds.

Workshop Refunds

• Full Refunds: Available if you cancel more than 14 days before the workshop date.

• Partial Refunds (50%): Issued for cancellations made 7-14 days before the workshop.

• Non-Refundable: No refunds will be provided for cancellations within 7 days of the workshop or for non-attendance.

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Product Refunds

• Products sold by Adora Floral can be returned within 30 days of purchase for a full refund if they are in unused and original condition.

• Custom-made products are non-refundable unless there is a defect in craftsmanship.

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Procedure

• To initiate a refund, contact our customer service team with your order details and reason for the refund.

• Refunds will be processed back to the original method of payment within 7-10 business days after the return is approved.

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Exceptions

• In cases of defective products or incorrect order fulfillment, please contact us within 48 hours of receiving your order for a replacement or refund at no additional cost.

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Changes to the Refund Policy

• Adora Floral reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

For questions related to refunds, returns, or cancellations, please contact our support team at [info@adorafloral.com].